Privacy Policy
This document describes how we collect and use the personal data you provide to us. It also outlines the types of data collected, the options available to you to limit the use of such data, and the procedure for exercising your ARCO rights.
1.- Responsible Party for the Protection of Your Personal Data
Grupo Aduanal Pérez Ortiz, S.C. (www.perezortiz.com.mx), located at Blvd. Bellas Artes 17410-A Fracc. Garita de Otay, Tijuana, Baja California 22430, is responsible for the treatment (use) of your personal data.
2.- Our Promotion and Services Department
Department Head: Lic. Joel López
Address: Blvd. Bellas Artes 17410-A Fracc. Garita de Otay, Tijuana, Baja California 22430
Email: servicio@grupoaduanalperezortiz.com.mx
Phone: (664) 9734700
3.- For What Purposes Do We Collect and Use Your Personal Data?
Your personal data will be used for the following purposes:
- Provide the requested and/or contracted services.
- Provide the Holder with the requested and/or contracted services.
- Respond to your requests for information, attention, and service.
- Evaluate the quality of the service we provide to you.
- Maintain records and files for the contractual relationship for future service follow-up.
- Financial management, billing, and collection.
- Fulfill the obligations and commitments we have contracted with you.
Additionally, your personal data may be used for:
- Promotion and marketing of products and services.
- Conduct studies and programs necessary to determine usage and consumption habits.
- Offer you new products and services tailored to your interests and needs.
- Conduct periodic evaluations of our products and services to improve their quality.
- Notify you about new services or products related to those already contracted or acquired.
- Newsletters and communications about our organization.
4.- What Personal Data Do We Collect and From Where?
For the purposes mentioned above, we may collect your personal data in various ways:
- When you visit our website or use our online services.
- By phone or fax.
- When you provide it to us personally.
- When we obtain information from other public sources permitted by law (phone directories, job sites, etc.).
Personal Data We Collect.
Contact Information:
- Name
- Address
- Phone
- Cell phone
- Fax
Financial Information and Payment Methods:
- Credit card
- Debit card
- Checks
Fiscal Information:
- RFC
- Billing address
Credentials for Online Services (Username and password):
- Social Media Identification:
- Google+
5.- How to Access, Rectify, Cancel, or Oppose the Use and Treatment of Your Personal Data or Revoke Your Consent for Their Treatment?
You have the constitutional right to access and know the personal data we possess and the details of their treatment and use, as well as to rectify and correct them if they are inaccurate or incomplete; to cancel and delete them when you consider they are not required for any of the purposes stated in this privacy notice, or if they are being used for purposes not authorized by you or the contractual or service relationship has ended; or to oppose their treatment for specific purposes.
The mechanisms implemented for the expeditious exercise of your ARCO Rights, as well as the deadlines, information, and documentation that your request must contain, can be found at:
For more information, please contact our Promotion and Services Department.
How Can You Limit the Use and Disclosure of Your Personal Data?
If you wish to stop receiving messages from us that are not essential to providing the services indicated, please send your request to our Promotion and Services Department:
How to Revoke Consent for the Treatment of Your Personal Data?
If you wish to revoke the consent you have given us for the use of your personal data, please send your request to our Promotion and Services Department
6.- Transfer of Personal Data:
Your personal data will be transferred to third parties as indicated by law to fulfill the purposes established in this Privacy Policy. Grupo Aduanal Pérez Ortiz S.C.
7.- Modifications to the Privacy Policy
We reserve the right to make changes or updates to this Privacy Policy at any time to address legislative changes, internal policies, or new requirements for the provision or offering of our services or products. These modifications will be available to the public at the following web address: https://grupoaduanalperezortiz.com.mx/?fuseaction=privacy.
Use of Cookies, Web Beacons, and Javascript
Cookies are small pieces of information automatically sent by our website, which are stored in your browser. This allows the website to consult this information to know the user’s previous activity and expedite some procedures, such as maintaining the session or identifying which sections of the site have already been visited.
Web beacons, together with Javascripts, allow storing information about the usage patterns of our website. We inform you that we use these tools to obtain statistical information such as the following:
- Type of Browser
- Operating System
- Pages Visited
- Source of the Visit (Reference)
- IP Address
- Time Spent on Our Site
- Among Other Statistical Data
Cookies, Javascript, and other tracking and tracing technologies can be disabled; however, disabling them may cause the website or some of its functionalities not to perform properly.
8.- To Whom Can You Submit Complaints and Reports About the Improper Treatment of Your Personal Data?
If after exercising your ARCO Rights with Grupo Aduanal Pérez Ortiz, S.C. through the mechanisms established in this Privacy Policy, you consider the response has been unsatisfactory or incomplete; or if you believe that your right to personal data protection has been violated by any conduct or action on our part; or if you have evidence that there is a violation of the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties in the treatment of your personal data, you may file the corresponding complaint or report with the IFAI (Federal Institute for Access to Information and Data Protection).
